{"id":2744,"date":"2026-01-21T06:52:26","date_gmt":"2026-01-21T05:52:26","guid":{"rendered":"https:\/\/tryghedsappen.dk\/privacy-policy\/"},"modified":"2026-03-18T08:40:07","modified_gmt":"2026-03-18T07:40:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tryghedsappen.dk\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Privacy Policy \u2013 Tryghedsappen (also marketed as FeelingSafe)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Effective date: 2026-03-04<\/p>

Data Controller<\/b><\/p>

Tryghedsappen ApS
Suomivej 4
1927 K\u00f8benhavn F
Denmark<\/p>

CVR: 45 73 31 22<\/p>

Email: gdpr@tryghedsappen.dk<\/p>

1. Data Controller<\/b><\/p>

Tryghedsappen ApS is the data controller responsible for personal data processed through the Tryghedsappen mobile application (also marketed as FeelingSafe) and related support services.<\/p>

UK users: because Tryghedsappen ApS has no UK establishment, you may need to appoint a UK representative under Article 27 UK GDPR. If applicable, the representative\u2019s name and contact details will be published here: [UK Representative \u2013 Name, Address, Email].<\/p>

2. Scope of this Privacy Policy<\/b><\/p>

This policy applies to the Tryghedsappen mobile application, related safety and alarm services, and customer support communications. Subscription management and payments are handled through Apple App Store and Google Play under their separate terms and policies.<\/p>

3. Categories of Personal Data<\/b><\/p>

We process only the personal data necessary to provide the safety service. This may include account identifiers, email relay address (if provided), emergency contacts entered by you, alarm event data, location data during an active alarm, device\/app information, security\/authentication data, and customer support communications.<\/p>

4. Purposes and Legal Basis for Processing<\/b><\/p>

We process personal data for: (A) providing the service \u2013 Contract (Art. 6(1)(b) UK GDPR); (B) security and fraud prevention \u2013 Legitimate interests (Art. 6(1)(f)); and (C) legal obligations (e.g., accounting) \u2013 Legal obligation (Art. 6(1)(c)). We limit logging to what is necessary and do not use analytics or advertising tracking.<\/p>

5. Location Data<\/b><\/p>

Location data is processed only when you actively trigger an alarm. We do not perform continuous or background location tracking. Location is shared with your selected contacts and may be stored in alarm history for a limited period.<\/p>

6. Data Retention<\/b><\/p>

Account data while active + up to 24 months after last activity; alarm history up to 6 months; security logs up to 12 months; support communications up to 36 months; accounting\/subscription records typically 5 years. Data is deleted or irreversibly anonymised after the retention period unless retention is required by law or for legal claims\/defence.<\/p>

7. Recipients and Data Processors<\/b><\/p>

We use selected service providers under written agreements, including hosting\/infrastructure on Google Cloud in EU regions. Apple and Google may act as independent controllers for authentication and payment processing. We do not sell personal data and we do not use analytics or advertising tracking.<\/p>

8. International Data Transfers<\/b><\/p>

We host data in the EU\/EEA. If personal data is transferred outside the UK and\/or EU\/EEA, we apply appropriate safeguards such as EU SCCs and the UK International Data Transfer Addendum, and assess transfer risks where required.<\/p>

9. Children<\/b><\/p>

The app is intended for adults only (18+). We do not knowingly collect personal data from children.<\/p>

10. Your Rights<\/b><\/p>

You have the right to access, rectification, erasure, restriction, objection, and data portability (where applicable). You can exercise your rights by contacting gdpr@tryghedsappen.dk.<\/p>

11. Security Measures<\/b><\/p>

We implement appropriate technical and organisational measures including encryption in transit (TLS), access control and logging, monitoring and incident response procedures, regular security updates, and confidentiality obligations.<\/p>

12. Complaints<\/b><\/p>

You may lodge a complaint with the ICO and\/or the competent authority where you live, work, or where the alleged infringement occurred.<\/p>

13. Language Interpretation<\/b><\/p>

This policy may be provided in multiple languages. Each version is intended to convey the same information. In the event of any discrepancy, the version that best reflects the meaning and intent under UK law will prevail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Privacy Policy Privacy Policy \u2013 Tryghedsappen (also marketed as FeelingSafe) Effective date: 2026-03-04 Data Controller Tryghedsappen ApSSuomivej 41927 K\u00f8benhavn FDenmark CVR: 45 73 31 22 Email: gdpr@tryghedsappen.dk 1. Data Controller Tryghedsappen ApS is the data controller responsible for personal data processed through the Tryghedsappen mobile application (also marketed as FeelingSafe) and related support services. UK […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2744","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/pages\/2744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/comments?post=2744"}],"version-history":[{"count":4,"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/pages\/2744\/revisions"}],"predecessor-version":[{"id":2785,"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/pages\/2744\/revisions\/2785"}],"wp:attachment":[{"href":"https:\/\/tryghedsappen.dk\/en\/wp-json\/wp\/v2\/media?parent=2744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}